英文
Thanks so much for considering Notion for your team! 🎉
We created this page to answer your questions as you explore. More best practices for using Notion are coming soon. But in the meantime, please reach out to our support team if we didn't cover something, or if there's anything else we can do to help!
Getting started
Product walkthroughs
- Notion's Sidebar: What makes our navigation special (particularly for teams)
- How to
- Collaboration features:
- - Fan favorites include:
Cmd/Ctrl+pto bring up search:- Cmd/Ctrl + / to quickly edit any element on a page (add color, turn text into bullets or to-do's, etc.):
- Lastly, by popular demand, here's how you switch on Notion's dark mode 🌗
Use cases designed for teams
Templates for most of these team use cases are available when you add a new page to your workspace and click the
Templates button.- Take and collect transparent
- Maintain a Product
- Create team-wide .
- As a quick aside here, it's easy to create different database views so you only see tasks for specific projects, or even just your own tasks. To do the latter, add a filter and make sure the Assigned person property contains Me.
- Set up a
- Co-create a team
- Track your
😇 And some personal tips for good measure:
How to build a wiki
Tip: For a more in-depth tutorial on building a Team Wiki, check out our Office Hours with Bill Hamway 🎥
This is one of the most common questions we get from teams. Here's our guide for building this type of resource: . But while we have you here, there are a few reasons Notion is especially good for knowledge bases:
- We make building and customizing a team homepage like this one as easy as editing a doc:
- Our sidebar expands infinitely to give you visibility into every project, team, and even individuals' work while keeping navigation simple and streamlined:
- Your team can collaborate on the same pages in real time with comments, mentions, and discussions.
- You can set different permissions and access levels throughout your knowledge base as needed.
- Most importantly: People can do their actual work alongside your knowledge so that it's constantly revisited, useful, and never goes stale.
How to build a team task database
Give your whole team one central tool for tasks that lets you see everything that's going on, and helps everyone keep track of their own work. Here's an example:
To build your own:
- Create a new page and select
Table(it's the best place to start 👌).
- List all your ongoing and upcoming tasks in the
Namecolumn.
- Now create columns, selecting properties for each:
- Assigned - Choose the
Personproperty to quickly add members of your workspace as owners of any task. - Status - The
Selectproperty is good for defining phases of development. "Not Started," "In Progress," and "Done" are the classics 😉 - Priority - Use
Selectto designate low, medium and high priority for any task. - Tags - Choose the
Multi-Selectproperty to add tags that will help you find and understand your tasks quickly. You might create tags for teams (e.g. design, sales), or certain parts of your product (e.g. iOS, frontend), or types of campaigns (e.g. blog, PR, social media). It depends on your business. - Timing - You might also choose to create columns showing
Created By,Last Edited By,Created Time,Last Edited Time. That way, you know who owns what and if a task is getting stale.
- Open any task as a full page to fill in notes, thoughts, existing work. You can add any element you want (sub-tasks, embeds, images). You can even add sub-pages to keep all the work related to that task in one place.
- View your tasks in different ways. Click
+ Add a Viewand choose to create a board, calendar, list or gallery showing the same tasks reorganized. - Boards - Good for visibly grouping your tasks (by assigned, priority, etc.)
- Calendars - If you have dates associated with your tasks (including date ranges), you can view them plotted out on an actual calendar.
- Lists - A minimalist way to view your tasks without much clutter.
- Galleries - Helpful for showcasing images stored in your database.
- Filters/Sorts - You can also create a new view by filtering/sorting tasks by certain criteria (i.e. see only marketing tasks, or only tasks assigned to Edgar).
- Toggle between views any time using the same dropdown menu. Once you've created a view,
+ Add a Viewwill be replaced by the name of your current view. Here's both that toggle menu and how you can create a new view:
- Put different views on the same page. Let's say you want to see multiple views of your database side by side. You don't have to create them from scratch.
- In a new page, type
/linkedto add aLinked Database. - This will bring up a list of all the databases in your workspace. Choose the one you want and it will pop up in-line.
- Now you can filter this view any way you want. Hover over your database and click
•••to filter. For example, you can create separate linked databases filtered by who's assigned. Create as many as you want on the page.
- Customize any view by clicking
Propertiesat the top and toggling on and off what properties you want to have visible for any task. - For example, you can have tags and assigned people appear directly on the cards on any board you make.
- Anyone on your team can see just their own tasks. To do this:
- Create a new view called "Mine" or "My Tasks."
- Create a filter so that the
AssignedcolumnContains— and then chooseMefrom theSelect a Persondropdown.
- You can lock your database so that properties and views remain consistent and canonical for everyone on your team. Click
•••in the upper right corner, thenDatabase Lock.
Much more information on building databases here:
Advanced permissions for teams
In Notion, you can set very granular permissions for people and teams throughout your organization. It's easy to make documents and databases visible for some people but not others, and to set edit-only, comment-only, and read-only access levels on an individual or group basis. Get the full deep dive on how to set up your permissions here →
Anything to do before removing members & off-boarding?
There's a few things to note when you remove someone from a shared workspace:
- Any pages they created in the
WorkspaceorSharedsection of the sidebar will remain in the workspace. - If there are any pages where Workspace Access = Can Read or Can Comment, and they're the only person with edit access, no one will be able to edit the page after they're removed. Make sure to invite another admin with edit access first.
- Our support team can help if this happens! Just send us a quick note to [email protected] and we'd be happy to restore permissions for you.
- Any pages in the
Privatesection of their sidebar will be lost when you remove them. Make sure they have their private content backed up elsewhere! - Before removing a member, they can use the
Invite a Personbutton in the Share menu to share their private pages with their personal email address. - They can also use the
Move tobutton in the•••next to a private page's name in the sidebar to move to a different workspace. - They can also export their private pages as Markdown, HTML, CSV or PDF to migrate to a different tool.
- You can restore access to these private pages by re-inviting that person to the workspace.
Notion's Guides & FAQs
Here are all of our guides. We hope they answer many of your questions.
Advice from our community 🙌
We're fortunate to have a vibrant and engaged community that loves Notion. And, incidentally, many of these folks have created how-to and help resources about the product. Here are some of our favorites:
- Your First Day with Notion - 15 minute beginners video from the kind people at Keep Productive.
- Notion Tips, Guides & Resources - Also from Keep Productive, with links to our unofficial Facebook group, power users on Twitter, and more articles.
- Notion Pages - Examples and screenshots of what others are building in Notion all in one place.
- Notion VIP - A newsletter and educational site that produced a great guide to Notion blocks.
Plans & pricing
How much will Notion cost for my team?
You can see our full pricing page here. But let's get into specifics about teams.
Team Plan:
- Monthly- $10/member/month, paid monthly
- Annual- $8/member/month, paid upfront
Enterprise Plan:
- Monthly- $25/member/month, paid monthly
- Annual- $20/member/month, paid upfront
🚧 Important:
- You're charged at the beginning of whatever period you've selected.
- Our plans also charge per workspace. This means that if the same person is in two different workspaces, you'll be charged for that seat twice.
- Some quick example math: If you have 2 separate workspaces with 4 people in each on a monthly team plan, that would be $10 x 8 members = $80/month.
- Please note: Multiple workspaces often aren't necessary. Our Community & Support team is always up to help you problem solve and figure out how to use pages and permissions in one workspace to achieve the same goals. Just send us a note, and we'll help you figure it out.
What's the difference between the Team & Enterprise Plans?
Our Enterprise Plan is designed for entire organizations that have multiple teams and require a more advanced feature set. Here's a few features that are included in our Enterprise Plan:
- Manage employee access at scale with SAML SSO. More on that here →
- Access version history of any page indefinitely, not just 30 days.
- Dedicated Customer Success Manager (for 100+ seats)
- Export all of your Notion content at once as PDF (helpful for legal or compliance backups).
- Access to all upcoming features.
If you're interested in using Notion company-wide, we'd love to chat about how this plan might work for you. Send us a message to learn more.
For most customers, though — particularly if you don't need unlimited revision history — we suggest our Team Plan. We'd hate to see you pay for more than you need, and the plan's features easily adapt to whole company use. They include:
- Unlimited members in your workspace
- Unlimited file uploads
- Advanced sharing options
- Admin controls
- Priority support
- Version history of any page for 30 days
Much more on plans & pricing, including FAQs here.
How can I pay for Notion?
We accept debit cards, credit cards, and ACH/bank transfer.
Do you offer discounts?
Yes and no. When you choose an annual plan over monthly, you pay about 20% less.
We also offer $1,000 USD of credit towards a Team Plan to startups working with one of our incubator & accelerator partners. Learn more & submit an application here →
Other than that, we don't offer other discounts or promotions.
What if I change our # of seats mid billing cycle?
Whether you've chosen a monthly or annual billing cycle, we revise how much you're charged on a monthly basis if your number of seats has changed. What this means: If you added seats in the middle of your billing period, we'll look at the percentage of time left in that period and prorate what we're charging you based on that (you'll see the increase at the month mark - i.e. the day of the month you initially signed up). If you subtracted seats, we'll add a prorated amount of credit to your account that'll get applied to your next billing cycle (either at the start of the next month or the next year). Note: we do not offer refunds, only credits.
If you have any questions about what you've been charged, please reach out to us. We want to make sure you always feel comfortable with your bill! 😊
Privacy, security & reliability
What is Notion's security like?
In terms of data safety, we use SSL everywhere, run 100% on AWS behind a VPC (based in U.S. West, Oregon), with the database encrypted at rest. We are encrypted at rest and in transit, but not end-to-end, as end-to-end encryption would make features like full text search very tricky. Our team follows thorough security protocols, and Cloudtrail is turned on at all times. On top of that, we've passed security audits run by large companies like Pixar and Slack.
Who owns the data I put in Notion?
You do. Notion doesn't own your data, nor do we (or will we ever) sell it to others to use for advertising. It's your data, period 👌 Here's a link to our complete Privacy Policy, and approach to information collection and use.
Can Notion access our data?
A small number of employees on our support and engineering teams have the ability to access your data, but only in instances when they are required to respond to user issues and fix technical errors. Everyone at Notion is legally mandated to keep user data 100% private. If you wish to opt out of data collection, please send us an email at [email protected], or install a browser analytics blocker plug-in (e.g. Ghostery).
Where can I find your Terms of Service?
👉 Right here. This document covers all terms and conditions, our privacy policy, security practices, and compliance with GDPR.
What does your uptime look like?
Notion hasn't experienced any significant downtime in the last year. Our service availability is 99.9%+. When we update the software every 2-4 weeks, backward compatibility is always respected.
Do you sign SLAs?
We do not sign service level agreements.
Look at it this way, it's in our best interest to keep all our users up and running because we want to constantly and continually build trust. When we work with you, building your trust is our top goal, and delivering total reliability is a mandatory part of this.
Upcoming features
What does your roadmap look like? 🚎
Check out our page. We keep it up to date with features that are forthcoming, as well as full details on what we've recently shipped.
Does Notion have an API?
Not yet. But REST assured (you get that joke? 😉), this is a high priority for us and very much a work in progress!
How can I request features?
Our Community & Support team is always interested to hear what you'd like to see added to Notion. Send us an email or click the
? at the bottom right of your app to send us a message with your feature request. We tag every incoming ask so that your votes get added to our roadmap.Desktop & mobile apps
Why should my team download the mobile app?
The mobile app lets everyone take Notion with them wherever they go, making it easier to collaborate and access their work at any time from anywhere. They'll also receive push notifications whenever they're mentioned, assigned a task, or asked a question in comments — making it easier for them to stay updated and engage when they're needed most. Teams that use Notion successfully say that going mobile has made all the difference.
What are the benefits of the desktop app?
Notion on desktop removes the distractions of your browser, making it easier to focus on the task at hand — particularly our minimalist writing experience. You can also turn on desktop notifications so you never miss a mention, assignment or comment relevant to your work.
Our customers
Who are some of your customers?
We currently work with teams at:
We'll be producing more case studies soon to give you a window into how these companies and others like yours are using Notion!
How are other teams using Notion?
We've seen some pretty cool and creative examples of companies using Notion lately, including:
- Notion Tips and Hacks from Holloway Guides (a good peek into how they use Notion)
Notion in the press
Didn't find what you were looking for? Check out our full guides.
You can also message us in your app by clicking the
? at the bottom right corner!中文
非常感谢你考虑使用 Notion 团队版！🎉
我们创建了这个页面来为你解答在探索 Notion 的过程中遇到的问题。更多关于使用 Notion 的最佳实践即将推出。但如果当前你有遇到我们暂时没有解答的问题或者我们可能可以提供的帮助，请联系我们的支持团队
起步
产品体验
- Notion 侧边栏：是什么让我们的导航与众不同（尤其是对团队而言）？
- 协作功能：提及、讨论和评论
- 按
Cmd/Ctrl+p打开搜索框 - 按 Cmd/Ctrl + / 快速编辑页面上任何元素（比如添加颜色、将文本变成无序列表或者待办清单等）：
- 最后，按大家的要求，下面展示了如何打开 Notion 的深色模式的操作方法
为团队设计的使用案例
如何构建 Wiki
小贴士：如果需要一份构建团队 Wiki 的深度教程，可以查看我们的 Office Hours with Bill Hamway（与 Bill Hamway 的办公时间） 🎥
这是我们从团队中获得的最常见的问题之一。下面是我们为构建这类资源的指南：知识库和 Wiki。但在我们为你介绍这些前，我们想为你讲解一些 Notion 特别适合知识库的原因：
- 我们让建立和定制一个像下面的团队主页就像编辑文档一样简单：
- 我们的侧边栏可以无限扩展，这让你可以在保持导航精简的同时，还让你可以对每个项目、团队甚至个人工作都能一览无余：
- 你的团队可以通过评论、提及和讨论在同一页面实时协作
- 你可以根据需要在整个知识库中设置不同的权限和访问级别
- 最重要的是：大家可以基于你的知识库做实际的工作，这样就可以让知识库不断地被重温和发挥作用，而且永不过时
如果构建团队任务数据库
为你的团队构建一个集中管理任务的工具，可以让你了解团队中正在进行的事情，并帮助每个人记录自己的工作。下面是一个示例：
建立个人团队任务数据库流程：
- 创建一个新的页面，然后选择
Table（这是一个最佳实践 👌）
- 在 Name 列，列出所有正在进行的和即将进行的任务
- 现在创建列，然后为每列选择属性：
- 责任人 - 选择 Person 属性，然后快速把你工作站的成员添加为任务的责任人
- 状态 - Select 非常适合定义开发阶段。常用「未开始」、「进行中」、「已完成」。
- 优先级 - 使用 Select 来为任意任务指定低、中、高级优先级
- 标签 - 选择 Multi-Select 属性，可以让你在快速发现和理解任务时添加标签。你可以为你的团队创建标签（比如，设计、销售），或者你部分产品（比如，iOS、前端），或者不同类型的营销活动（比如，博客、PR、社交媒体）。一切取决于你的需求。
- 时间 - 你也可以选择创建显示为 Created By、Last Edited By、Created Time、Last Edited Time 的列。那样的话，你可以知道谁有什么任务，或者了解哪些任务过期了。
团队高级权限
在 Notion 中，你可以为整个组织中的人员和团队设置非常细化的权限。这可以让你轻松地做到让某些人可以看到文档和数据库，但其他人不可以看到，也可以根据个人或小组设置只编辑、只评论和只读的访问级别。在这里获取关于如何设置权限的完整深入研究 →
在移除成员前要做什么？
当你从共享区移除成员时，有几件事情需要注意：
- 他们在侧边栏的
工作区或者共享区创建的任何页面都将保留在工作站中。 - 如果页面工作区访问权限为只读或者只评论，并且他们是唯一有编辑权限的人，那么在他们被移除后，将没有人能够编辑页面。所以请确保在这种情况下，先邀请另一个有编辑权限的管理员。
- 如果出现这种情况，我们的支持团队可以帮助你！
- 当成员被移除时，他们在侧边栏
私人区的任何页面都会丢失。所以请确保让他们在其他地方有备份过他们私有内容！ - 在移除成员前，可以让他们通过使用分享菜单中的
邀请成员按钮把他们私有页面分享给他们私人的邮件地址。 - 他们也可以点击私有页面名称旁边的
•••弹出的菜单中的移动至按钮，来把私有页面移动到其他的工作站。 - 他们也可以把私有页面导出成 Markdown、HTML、CSV 或者 PDF，便于后续迁移到其他工具。
- 你可以通过重新邀请该成员到工作站，以恢复他们对于私有页面的访问权。
Notion 指南和常见问题解答
我们的帮助和支持指南中提供了方方面面的内容。我们希望它们可以为你解决大部分问题。
来自我们社区的建议🙌
我们很幸运，因为我们有一个热爱着 Notion 的充满活力和活跃的社区。而且，顺便说一下，他们中的很多人都有创建与产品相关的使用指南和帮助资源。下面是我们最喜欢的一些资源：
- 加入 Notion 的第一天 - 来自 Keep Productive 的好心人提供的十五分钟初学者视频。
- Notion 技巧、指南和资源 - 同样来自于 Keep Productive，包含我们非官方的 Facebook 群组、Twitter 上的大牛以及更多文章链接。
- Notion 页面 - Notion 用户创建的示例和截图集中地。
- Notion VIP - 这个教学站点提供了关于 Notion 块的优秀指南，你可以通过邮件订阅这些指南。
订阅方案和定价方案
我将为团队使用 Notion 花多少钱？
你可以在这里看到我们完整的定价页面。但先让我们看下团队版的具体内容吧。
团队版订阅方案：
- 每月 - $10/会员/月，按月付费
- 每年 - $8/会员/月，预付费
企业版订阅方案：
- 每月 - $25/会员/月，按月付费
- 每年 - $20/会员/月，预付费
🚧 重点：
- 无论你选择的是什么周期，你都需要在开始时付费
- 我们的订阅方案也按工作站收费。这意味着，如果一个人在两个不同的工作站，那么你将为他支付两次费用。
- 一些快速计算的例子：如果你有两个独立的工作站，每个工作站有四个会员，那么按每个月的团队版订阅方案，价格为：$10 x 8 会员 = $80/月
- 请注意：多个工作站往往不是必须的。我们的社区和支持团队随时都会帮助您解决问题，并找出如何在一个工作站中使用页面和权限来实现相同的目标。只需给我们发个说明，我们会帮你解决。
团队版和企业版订阅方案有何不同？
我们企业版订阅方案是为拥有多个团队并需要更高级的功能集的整个组织设计的。以下是我们的企业版订阅方案中包含的一些功能：
- 基于 SAML 的单点登录来对一定规模的员工进行管理。更多内容请看这里 →
- 无限期访问任何页面的版本历史记录，而不是只访问 30 天内的。
- 专属客户成功经理（100人以上的席位）
- 以 PDF 格式一次性导出所有 Notion 内容（对合法和合规性备份有帮助）。
- 访问所有即将推出的功能。
如果你有兴趣在全公司范围内使用 Notion，我们很乐意与你聊聊这个计划如何为你服务。请给我们留言，以了解更多信息。
对于大多数客户来说 — 特别是如果你不需要访问无限期的版本历史记录 — 我们建议使用我们的团队版订阅方案。我们不希望看到你支付超过你需要的费用，而且该订阅方案的功能很容易适应整个公司的使用。这些功能包括：
- 无限制的工作站成员数量
- 无限制的文件上传
- 高级共享选项
- 管理员控制
- 优先支持
- 可访问 30 天内任何页面版本的历史记录
更多关于订阅方案和定价以及常见问题解答的信息，请查看这个页面。
我可以通过哪些方式为 Notion 付费？
我们接受借记卡、信用卡和 ACH/银行转账。
你们是否提供折扣？
既是又不是。当你选择按年而不是按月付费时，你可以少付 20% 左右的费用。
我们还为与我们的孵化器和加速器合作伙伴中的初创企业提供 $1000 的团队版订阅方案贷款。点击链接了解更多信息以及提交申请 →
除此之外，我们不提供其他折扣或促销活动。
如果我在计费周期内更改了我们团队用户数怎么办？
无论你选择的是按月还是按年付费，如果你的用户数发生变化，我们会修改你每月的收费标准。这意味着：如果你在计费周期内增加了用户数，我们将根据该周期内剩余的时间百分比，按比例计算出我们的收费标准（您将看到在月标上的增加额 — 比如你刚注册的月份的当天）。如果你减少了用户数，我们会在你的账户中增加一个按比例计费的金额，并将其应用到你的下一个计费周期（在下个月或下一年的年初）。注意：我们不提供退款，只提供积分。
如果你对你的账单有任何疑问，请与我们联系。我们希望你的账单总是让你放心的！😊
隐私性、安全性和可靠性
Notion 安全性如何？
在数据安全方面，我们处处使用 SSL，100% 运行在 AWS 的 VPC（虚拟私有云） 后面（位于美国西部的俄勒冈州），使用数据库静态加密算法。我们在数据传输过程中使用静态加密算法，而不是端到端的加密，因为端到端的加密会让全文搜索等功能变得非常棘手。我们的团队遵循彻底的安全协议，Cloudtrail（AWS CloudTrail 是一项支持对的 AWS 账户进行监管、合规性检查、操作审核和风险审核的服务）一直处于开启状态。除此之外，我们还通过了 Pixar 和 Slack 等大公司的安全审计。
我放在 Notion 里的数据归谁所有？
归你个人所有。Notion 并不拥有你的数据，我们不会（永远不会）将其出售给其他人用于广告。数据永远是属于你的，这里是我们完整的隐私政策以及数据收集和使用的方式的链接。
Notion 可以访问我们的数据吗？
我们的支持和工程团队中的少数员工有能力访问你的数据，但只有在需要回应用户问题和修复技术错误的情况下，他们才有能力访问你的数据。Notion 的每个员工都有法律规定，必须对用户数据 100% 保密。如果你想禁用 Notion 数据收集，请发送电子邮件至 [email protected]，或给你的浏览器安装分析拦截插件（如 Ghostery）。
Notion 平台正常运行时间如何？
在过去的一年中，Notion 没有经历过任何重大的停机事件。我们的服务可用性是 99.9% 以上。当我们每隔 2-4 周更新一次软件时，我们总是尊重向后兼容性。
Notion 是否有签署 SLA（服务等级协议）？
我们不签署服务等级协议。
你可以从这样的角度来看待这件事：保持所有用户的正常运行是我们的最大利益，因为我们希望持续不断地建立信任。当我们与你合作时，建立你的信任是我们的首要目标，而提供完全的可靠性是我们的必修课。
即将推出的功能
Notion 产品路线图是怎么规划的？🚎
请查看我们的 新功能 页面。我们会及时更新即将推出的功能以及最近更新功能的全部细节的信息。
Notion 是否有提供 API 服务呢？
还没有。但请放心（你 get 到这个梗了吗？ 😉）（注：原文用的是 REST assured，这里面的 REST 是一种 API 设计风格），这对我们来说是一个高优先级事项，也是一项正在进行中的工作。
我如何给 Notion 提功能需求呢？
我们的社区和支持团队对你希望在 Notion 中增加什么功能很感兴趣。请给我们发送电子邮件或点击你的应用程序右下方的
? 给我们发送你希望增加的功能的信息。我们会为每一个请求进行投票，这样您的投票就会被添加到我们的路线图中。桌面和移动应用
为什么我的团队应该下载移动应用？
移动应用让每个人无论走到哪里，都能把 Notion 带在身边，这使得他们随时随地进行协作和访问工作更加容易。每当他们被提及、分配任务或在评论中被问到问题时，他们也会收到推送通知 — 这让他们更容易在最需要的时候保持更新和参与。成功使用Notion的团队都说，移动改变一切。
使用桌面应用有什么好处？
桌面上的 Notion 可以消除浏览器的干扰，让你更容易专注于手头的任务 — 尤其是我们的极简写作体验。你还可以打开桌面通知，这样你就不会错过任何与你的工作相关的提及、任务或评论。
我们的客户
Notion 目前有哪些客户呢？
我们目前与以下团队有合作：
我们即将推出更多的研究案例，从而让你了解这些公司和其他像你这样的公司是如何使用 Notion 的！
其他团队是如何使用 Notion 的呢？
我们最近看到了一些相当酷而且有创意的公司使用 Notion 的例子，其中包括：
- 来自 Holloway Guides 的 Notion 技巧和黑科技（窥探他们如何使用 Notion）
媒体报道
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